If you Google Web Design Melbourne, you’ll be served with more than 20 million results. Of course, not all of them are web design companies, but how in the world are you going to filter the good ones from the not-so-good ones?
The golden nugget here is to ask the right questions. Sounds easier said than done, we know. But some people don’t bother probing further, and when the design finally comes out, they’re not happy with it.
The goal of this article is to help you find the right web design Melbourne agency that will help your business grow. Here are some questions you need to ask during your meeting:
1. What is your track record?
Want to know if your chosen web design company can deliver the results you need? Ask them for their success rate. Oftentimes, agencies are transparent with this and will show you exact figures to prove their worth. As it is good outcome you’re after, probe deeply into the results the company has delivered to its clients.Don’t fixate on educational degrees of the team members as these aren’t reliable indicators of a good web design company. Focus on their results.
2. Have you done a similar project before?
Some web design companies cater to various businesses. It’s not a bad thing, but if you’re an ecommerce company for example, you want someone who specializes in your type of business. What if the agency hasn’t built a similar site like the one you need? Ask to see their portfolio. If the company has a wide range of designs – and are successful in their delivery – that means they listen to what their clients need and work on creating results.
3. How do you monitor results?
The success of a project can only be realized when you track results. Otherwise, yours is just another website on the Internet.Web design companies usually have their own or a third-party analytic reporting tool that help determine which strategies worked and which did not. You could also ask what numbers to expect in your business. Even if the company does not have exact figures to show you, previous experience on similar projects should set a benchmark.
4. Who will be in charge of the project?
While it’s safe to assume that a creative director will be at the helm of your project, take note that this is not always the case. Some web design companies don’t have an in-house team that works together on a single project. Some employ freelancers who may or may not be assigned to your project in the future. While that is not exactly a deal breaker, you might want to invest in a company that will stay with you until the completion of project and beyond. Also, find out how many people will be working on your project. If only one or two people are involved, chances are your project may not get the attention it needs.
5. What is your revision policy?
Let’s face it – you won’t always like the first design presented to you. And that’s okay. That’s what revisions are for. The rate presented to you by your web design services in Melbourne agency should already include a set of revisions. If it doesn’t, ask how much it would cost for them to make the necessary changes. Some companies will let you take the reins on your website by building a tool that enables you make quick and easy changes. That way, you won’t need to hire a designer by the hour to make those changes.
Asking the right questions can save you from design headaches in the future. Your web design Melbourne provider should be able to answer your questions clearly and back them up with numbers.